Thanks Kryptonite

I wanted to say a big thank you to Kryptonite, who have made good on their promise to replace my vulnerable ulock for free. I received my brand new orange Evolution 2000 ulock recently but neglected to mention it here until now.

Companies like Kryptonite who go out of their way to provide good customer service should be praised publically to encourage others to take the same path (many other lock manufacturers have vulnerable locks and have made no such gesture). I wholeheartedly recommend them for your bike security needs 🙂

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3 comments

  1. I got the same awesome customer service. The 2-piece keys to the old lock were poor quality, and they all broke eventually. Kryptonite sent me a new orange lock (don’t you think the orange ones look really, really good compared to the black or grey ones?).

    The new keys are solid one-piece keys and they’re stronger than the old ones. I just hope the new locks are much much more difficult to pick!

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